General News

Retail banks and card issuers have poured money into financial advice and support tools, but a new JD Power study...

Overtime.ai, a voice-first AI platform for agencies, debt buyers, healthcare organizations and first party collections teams, today announced a strategic...

A sweeping Wall Street Journal profile into Phoenix's crumbling call-center economy offers one of the starkest mainstream portraits yet of...

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...

Payscout, a leading payment processing provider and certified Minority Business Enterprise (MBE), is pleased to announce that Concepts2Code (now part...

A New York utility company has formally responded to state regulators investigating collection practices, acknowledging that comments made by one...

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...

Even as digital wallets, mobile banking, and real-time payment tools continue to expand, the Federal Reserve’s latest Diary of Consumer...

Collection industry attorney and author Heath Morgan to host free "AI in the Workplace" training for ARM professionals on May...

JACKSONVILLE, Fla. -- Last week at the joint conference hosted by the Florida Collectors Association and Georgia Collectors Association, professionals...