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Small collection ops face Goliath-sized challenges. Big agencies dominate with scale, tech stacks, and client portfolios, squeezing independents on price and volume. Yet nimble teams punch above their weight through agility, personal touches, and laser-focused recoveries that hit 35% on consumer debts under $5k, often outpacing giants’ 28%. Cloud tools, data analytics, and ethical strategies level the field without massive budgets.

In this webinar, sponsored by CSS Impact, a panel of experts will break down how small agencies snag portfolios, boost connect rates with localized know-how, and leverage affordable AI for compliance and outcomes that win creditor trust across debt buying, banks, and fintechs.

PANELISTS