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Ask anyone in the credit and collection industry whether the following statement is true and most will agree with you: consumers, by and large, want to pay their debts. But, in today’s economic climate, consumers are being forced to make hard choices about where to spend their money. Getting inside their heads and understanding what is driving their financial decisions can help collection operations improve their engagement and talk-offs with consumers and collect more money.

In this webinar, a panel of experts will break down the process that different consumers use to prioritize their budgets and help you better understand consumer psychology when it comes to spending money.

PANELISTS