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Pro se litigants — consumers representing themselves in court — are on the rise, complicating collection lawsuits with procedural challenges, discovery demands, and settlement delays that can drag cases out and inflate costs. These consumers often don’t understand legal procedures, deadlines, or evidentiary requirements, which can slow down the process and create unique compliance and operational challenges for creditors, collectors, and their counsel.

In this webinar, a panel of industry experts will share practical strategies for navigating these cases efficiently and ethically. They’ll discuss how to communicate effectively with unrepresented defendants, how to manage filings and appearances to minimize delays, and how to stay compliant while ensuring fair treatment for all parties.

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