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Customer engagement is the name of the game today. Everything that a collection operation does is geared toward this goal. Making that engagement as fun and enjoyable as possible is a great tactic to help accomplish that goal. Gamification comes in many different shapes and sizes, but can be a very effective tool at encouraging consumers to make payments.

In this webinar, a panel of experts will talk about the importance of gamifying the consumer experience and ways that this can help improve engagement and recovery rates.

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