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Consumers don’t always make things easy, do they? If they did, we wouldn’t need all of these webinars. And, as hard as it is to believe, sometimes consumers don’t communicate effectively. They don’t clearly tell you that they are disputing a debt or that they want you to stop communicating with them. That leaves it up to you to figure it out. The problem, is that if you are wrong, you may be facing a class-action lawsuit. The stakes are high.

In this webinar, a panel of experts will break down their processes for decoding messages from consumers and what to do when you get those kinds of messages, to make sure you don’t get into any trouble.

PANELISTS