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Payment portals are not like ponchos. They can’t be one size fits all. Portals need to be adaptive and able to provide different options to different consumers who might be at different points in their journey in or out of delinquency. Depending on who is accessing the portal, what they see and have access to needs to reflect all of the options that are available to them, just as if they were on the phone with an agent.

In this webinar, sponsored by CSS Impact, a panel of experts will discuss the functionality and tools that portals need to have and what consumers are looking for when they visit yours.

PANELISTS