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Technology is supposed to make collections easier. But for many agencies and collection operations, the reality of upgrading or replacing core systems can feel more like a minefield than an opportunity. Data migrations go sideways. Integrations break. Collectors lose productivity during transitions. And the whole time, accounts still need to be worked and clients still need to be served. The fear of disruption is real. And it keeps a lot of operations stuck on aging platforms long past their expiration date. But staying put has its own costs, too.

In this webinar, sponsored by CSS Impact, a panel of experts will break down the strategies and best practices for navigating a technology transformation without breaking what already works.

PANELISTS