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Healthcare debt is unlike any other. Patients don’t choose to get sick, bills are often unexpected, and the amounts owed can be staggering. Yet providers still need to be paid, and collection agencies still need to recover balances, all while navigating a regulatory environment that is shifting under their feet and a patient population that is more financially stressed than ever. Getting this balance right is one of the biggest challenges facing the healthcare revenue cycle today.

In this webinar, sponsored by CSS Impact, a panel of experts will break down what is actually working when it comes to patient responsibility and compassionate collections — from early-out strategies and payment plan design to communication best practices and the role of technology in identifying the right approach for the right patient at the right time.

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