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For all the talk about how collections is going to change with the emergence of artificial intelligence, most of the conversations are focused on how it’s going to be used by collection operations. But consumers have access to this technology, too. From using bots of their own to asking ChatGPT about how to dispute debts or file lawsuits, AI is impacting that side of the collections process in a big way.

In this webinar, sponsored by Connect International, a panel of experts will break down how consumers are using AI to replace or augment their interactions with collectors, so you know what to be on the lookout for and how to respond.

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