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Talent retention is a battleground in today’s credit and collection industry. With fierce competition from fintechs, banks, and beyond, top collectors and operations leaders are jumping ship for better pay, flexibility, or culture—leaving agencies and providers scrambling to replace them amid rising turnover costs and performance dips.

In this webinar, sponsored by Abstrakt, a panel of experts will break down proven strategies for keeping your best talent engaged, from incentive programs and career pathing to remote work models and burnout prevention, equipping you with actionable frameworks to build loyalty in a tight labor market.

PANELISTS