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Of all the things that are communicated with consumers by collection operations via email and text, perhaps nothing is more perplexing or problematic than what the operations are required to say, if they are required to say anything at all. When sending a letter, it’s usually pretty black-and-white with respect to what disclosures need to be made. With electronic and digital communications, the black-and-white is definitely more muddled.

In this webinar, sponsored by CSS Impact, a panel of experts will break down what, if any, disclosures are required when communicating via email and text message with consumers, to make sure you are less perplexed and sleeping a little better at night.

PANELISTS