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Debt settlement and credit repair companies can play an important role in helping consumers manage their financial challenges. But when these middlemen become involved in the collection process, they can also create confusion, delays, compliance concerns, and communication challenges. Understanding how to work with them effectively is essential to protecting consumers and improving account resolution.

In this webinar, sponsored by CSS Impact, a panel of experts will break down the role of debt settlement and credit repair companies in the collection ecosystem, examining how they interact with creditors and consumers, where risks can emerge, and what collection operations need to know when these organizations get involved.

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