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First-party collectors are often the voice of your brand, which means training them well is about more than recovery — it is about protecting relationships and strengthening client retention.

In this webinar, sponsored by Peak Revenue Learning, a panel of experts will break down the skills, coaching, and communication strategies that help first-party collectors succeed in a world where customer experience, compliance, and performance all matter at once. They will also discuss how stronger training can lead to better outcomes for clients, collectors, and the business as a whole.

PANELISTS