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As artificial intelligence reshapes virtually every corner of the credit and collections industry, one group faces new expectations: the managers and supervisors who lead frontline teams. Training them to guide an AI-enabled workforce requires a shift in mindset, skill development, and performance coaching.

In this webinar, sponsored by Halsted Financial, a panel of experts will explore how collection leaders can build strong “train the trainer” programs that empower managers to coach human employees through digital transformation.

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