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The responsibilities and expectations associated with collecting and interacting with consumers has changed a lot in the past couple of years, and continues to change every day. That means what collectors are being graded on and what data is measured needs to change, too. Operations haves access to more data than ever before, and figuring out what data is most important allows operations to ensure they are motivating collectors to change the right behaviors in the right ways.

In this webinar, sponsored by Sedric, a panel of experts will break down what should be on your collector scorecards today, to provide not just a benchmark, but also insights into how to make improvements that will have a positive impact on your engagement with consumers.

PANELISTS