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Consumers who ghost your collection efforts represent a massive untapped opportunity, and a critical blind spot. Why do some debtors ignore calls, letters, and digital outreach entirely, while others engage right away? Whether a consumer engages with you or not, they are making a decision. Understanding their silence can unlock better strategies for segmentation, outreach, and recovery rates.

In this webinar, sponsored by Halsted Financial, a panel of experts will break down real-world data from non-responding consumers, reveal patterns in their behaviors and demographics, and share actionable tactics to turn non-interactors into productive dialogues.

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