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Is it cake? There is actually a show where people have to guess whether something is a cake or an actual item. It says a lot about how great bakers are getting at designing cakes. For the collection industry, the game would be, “is it a dispute”? Consumers, willingly or unwillingly, will send in communications to collection operations that could be a dispute or not. Making that determination can be the difference between a paid account and a lawsuit.

In this webinar, a panel of experts will break down the types of communication that could fall through the cracks when in fact they are a dispute, and the opposite –communications that are classified as disputes when they aren’t — so you can try to avoid making the same mistakes.

PANELISTS