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It sounds simple – when a consumer says don’t call me anymore – you don’t call anymore. But does that mean you can’t email? How about text messages? And what do you tell other agencies who might get this account down the line? Managing cease communication requests is tricky and often the subject of lawsuits filed against collection operations.

In this webinar, a panel of experts will share their insights and strategies to help you build a set of best practices to manage cease communication requests.

SPEAKERS: