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Managing accounts that are in probate or where the consumer is deceased is an entirely different skillset for collection operations. It requires more compassion and empathy and a more thorough understanding of state laws than regular collections. It is not for the faint of heart. But these types of accounts can be an opportunity for companies, when handled correctly.

In this webinar, a panel of experts will discuss the do’s and don’ts of collecting on these types of accounts.

PANELISTS: