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The growth of digital collections is changing a lot inside collection operations. That includes what constitutes harassment. Concerns about harassing consumers used to be limited to the number of phone calls you made. Now, you have to worry about text messages, DirectDrop voicemails, emails, and more.

In this webinar, a panel of experts will break down how you need to approach your communication strategies in a multi-channel environment to ensure you are not harassing consumers.

PANELISTS