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Of all the communication channels that are out there for collectors to interact with consumers today, the channel with the most confusion is chat. Whether you are using a bot or a human to respond and communicate with consumers via chat, knowing what you can and can’t say is potentially riskier than any other channel.

In this webinar, sponsored by TCN, a panel of legal and compliance experts will answer your questions about webchats and chatbots, to make sure you know everything there is to know about it.

PANELISTS: