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While more and more companies in the accounts receivable management industry try to capture compliments from consumers who have positive experiences and interactions with collectors, capturing feedback of all shapes and sizes is important and should be a priority following every interaction. From automated surveys to just asking consumers, soliciting feedback should be a component of every interaction.

In this webinar, sponsored by Provana, a panel of experts will share their insights into how companies can collect consumer intelligence and put it to good use.

SPEAKERS: