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Portals have evolved from being a spot where consumers could make payments on their debts to spots where they can do so much more. Portals now offer the ability for consumers to negotiate payment arrangements, obtain documents, dispute debts, and more. Portals offer collection operations the ability to handle just about every type of interaction that a live representative can, at a fraction of the price and with no bathroom breaks.

In this webinar, sponsored by Concepts2Code, a panel of experts will discuss the tools and upgrades that are available on portals today and break down the options that consumers are using most.

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