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A growing number of consumers are filing lawsuits against collection operations, accusing them of communicating at inconvenient times or via inconvenient channels. In most cases, the consumers send a letter to the collector, saying that email is the only convenient channel through which they can communicate.

In this webinar, a panel of legal experts will share their insights into how to keep these letters from turning into lawsuits and what you can do if a suit is filed against you.

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