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For many collection operations, the emphasis is on making sure collectors are as productive as possible. A lot of attention is paid to train collectors and then continue to provide resources and opportunities for them to refine and improve their skills. But other areas of collection operations need those types of resources, too. The technology and IT areas are especially important these days, with the explosion in artificial intelligence and the growing importance of digital collections.

In this webinar, a panel of experts will discuss how they keep their IT departments up-to-date on the latest trends and developments, while also providing those employees with opportunities to improve their skills.

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