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In a perfect world, consumers would always be honest with you when you contacted them. But we don’t live in a perfect world, unfortunately. Oftentimes, consumers will not be entirely truthful when it comes to their debts, and, sometimes, they just outright lie. You know the consumer is lying. The consumer knows he or she is lying. Everyone knows it. But what can you do?

In this webinar, a panel of experts will discuss what to do when collectors think or know a consumer is lying and how best to handle those types of situations.

PANELISTS