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Timing is everything. That includes collection calls. Ask for the balance in full too quickly and you might upset a consumer. Wait too long and you might not keep control of the conversation. Knowing when and how to ask the right questions during a communication with a consumer can make the difference between getting paid and getting hung up on.

In this webinar, sponsored by Numberlab, a panel of experts will share their secrets for knowing when to ask the right questions during communications with consumers.

PANELISTS