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Navigating the waters when a consumer claims to be a victim of identity theft is not easy. Determining whether the consumer is telling the truth, documenting the investigation that takes place, and making sure not to run afoul of any rules or regulations are all potential stumbling blocks for companies in the accounts receivable management industry.

In this webinar, a panel of experts — including a consumer attorney — will share their perspective on how companies should develop policies and procedures to address ID theft claims made by consumers.

SPEAKERS: