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There are a lot of different ways that consumers can dispute a debt. They can come right out and say it, they can say it in a way where they are trying to bait or trap a collector, and they can say it in a way where they aren’t maybe communicating the dispute clearly. Collectors have to be ready to identify a dispute that may come in one of those forms and many others because the problems that pop up when a dispute is not recognized can be costly.

In this webinar, sponsored by Balto, a panel of experts will share the ways they train collectors to recognize disputes to avoid problems before they happen.

SPEAKERS: