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Engaging in the same conversations day after day can turn even the most passionate collector into a robot. Dealing with consumers who are hostile, evasive, or confused over and over can turn collectors into “robots” seemingly going through the same conversations over and over again. Keeping collectors “in the moment” is an important — and overlooked — component of an effective collection operation.

In this webinar, sponsored by CollaborationRoom.ai, a panel of experts will discuss their techniques to keep collectors from tuning out during repetitive conversations.

SPEAKERS: