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The enactment of Regulation F has afforded companies in the accounts receivable management industry the opportunity to expand their communication channels beyond letters and phone calls. But knowing what channels to use, and the order in which to use them, is something that needs to be tested and refined.

In this webinar, a panel of experts from across the ARM industry will share their insights and perspectives on how collectors should be building collection strategies and workflows to understand the customer journey and customer experience.

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