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For all the talk about artificial intelligence, and ChatGPT, one of the areas of the technology that is not getting a lot of attention but has the potential to have a bigger impact on an operation is something called Robotic Process Automation (RPA). RPA uses software, or bots, to automate repetitive tasks, which frees up time for humans to do other things.

In this webinar, sponsored by Provana, a panel of experts will share their insights into RPA and talk about the ways that it is being used in collections today, as well as what it will be able to do in the future.

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