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Collectors are told they need to communicate with consumers through digital channels like text messaging and email. They’re told their portals need to offer settlements, accept disputes, and more. Webchats — whether with live agents or bots — and artificial intelligence are making it easier to connect with consumers. But each of these are pieces to a giant puzzle, one where you don’t necessarily have an image on a box to look at so you know what the final product is supposed to look like.

In this webinar, sponsored by RoboDX, a panel of experts will share their ideas and strategies for putting all of these pieces together to create great customer experiences for your consumers.

PANELISTS: