April, 2024

15apr1:00 pm2:00 pmReducing Wrap Time

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Event Details

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Finishing up collection calls, typing notes, and taking care of other post-call tasks takes collectors away from talking to consumers. Those tasks are important, but the more efficient a collector can be, the more collecting that collector can do.

In this webinar, a panel of experts will discuss how to reduce wrap times to optimize collector efficiency and free up collectors to spend as much time as possible on the phone with consumers.

PANELISTS

 

Time

(Monday) 1:00 pm - 2:00 pm EDT

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