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There’s more than one way to skin a cat, the saying goes. The same can be said for conversations between collectors and consumers. While there may be an overall consensus strategy for how calls should be handled, the actual content of the conversation can vary, but still be effective. Understanding different approaches can help anyone improve their talk-offs between collectors and consumers.

In this webinar, sponsored by Peak Revenue Learning, a panel of training experts will recreate conversations between collectors and consumers and discuss the best ways to handle common and uncommon situations.

SPEAKERS: