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In the old days — before Regulation F went into effect — terms like right-party contact and communication were pretty straightforward. You called someone, and if that person answered, it was a right-party contact and a communication. Today, how do you know if you had a right-party contact when you send an email or a text message or leave a ringless voicemail? Even more confusing, if you’re exchanging emails with a consumer, is each email a separate conversation? Or all part of one big conversation?

In this webinar, sponsored by TCN, a panel of experts will share their insights and perspectives to help you understand the changing dynamic in the ARM industry and what it means for your operation.

SPEAKERS: