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The least sophisticated consumer. Or is the unsophisticated consumer? Judges in state and federal courts across the country use the idea of an uninformed, naive consumer as the basis for determining if someone was harassed or otherwise harmed by the actions of a collector. But the definition of what constitutes a least sophisticated consumer is different from district to district and changes depending on the whims and inclinations of judges across the country. So how do you know if you’re meeting that standard?

In this webinar, hear from a panel of experts as they discuss how to make sure your collection efforts aren’t going to be judged to be too sophisticated.

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