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Getting consumers to answer the phone is like trying to find tickets to see Taylor Swift in concert — it takes a lot of work and, more often than not, some luck. One of the variables that collectors control is the phone number they used to contact consumers. Should it be a local number because consumers are more likely to recognize it? Should it be a toll-free number (do people even know what those are anymore?)? Should it be your corporate number?

In this webinar, sponsored by Number Sentry, a panel of experts will discuss the pros and cons of using different kinds of phone numbers to help improve contact rates.

PANELISTS