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For a long time, collection strategies were to send more letters and make more phone calls. But as the number of communication channels expands, collectors are finding that what worked in the past might not work anymore. Customized strategies and workflows are being developed, intended to reach the right person at the right time with the right offer.

Is this new strategy a fad? Or the wave of the future? In this webinar, a panel of experts will discuss the successes that can be had by creating individual collection strategies and how you should be taking advantage of this trend.

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