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Among the most significant changes that are going to occur within the walls of collection agencies starting on November 30 will be how collectors communicate with consumers. Limits on phone calls and changes to collection notices, coupled with limited-content messages, emails, DirectDrop voicemails, and text messages are going to transform how consumers are communicated with about their debts. Building workflows to detail those new communication patterns will be key to maximizing all the communication channels that are now available.

In this webinar, sponsored by VoApps, a panel of experts will share their insights into how collectors need to adapt their communication strategies for the Regulation F era.

SPEAKERS: