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More and more, consumers are looking to take care of their debts on their own, without answering the phone or calling into an agency. They want to be able to take care of it at their own convenience. That makes self-service portals more important. Collection operations that have robust and easy-to-use self-service portals are going to collect more than those that do not.

In this webinar, sponsored by Intelligent Contacts, a panel of leading experts will discuss how to build a self-service portal, the functionality that it needs to have, and how to drive consumers to the portal to manage their debts on their own.

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