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A big focus for a lot of companies, especially following the enactment of Regulation F where companies are using electronic communication channels to drive people to a payment portal, is improving the customer experience — what happens once a consumer comes to your website and attempts to get more information or pay a debt. Making that process as frictionless as possible is a surefire way to get more people to use your portal and pay their debts.

In this webinar, sponsored by VoApps, a panel of experts from across the ARM industry will share their tips and ideas to help you improve the customer experience on your collections portal.

SPEAKERS: