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Teaching negotiation strategies to collectors is like teaching someone to drive a car. Someone might get the hang of it relatively quickly, but it takes a lot of teaching and time behind the wheel to really get good at it.

Fortunately, a panel of leading training experts have been assembled to help identify the key strategies that collectors should master and provide tips to help teach that mastery. We all could use one or two new tools to help us be better negotiators.

SPEAKERS: