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Navigating a conversation between a collector and consumer is a dance that is often done on the edge of a cliff. It can be helpful, sometimes, to see how the experts do it.

In this webinar, sponsored by Balto, a panel of leading training and collection experts will discuss different scenarios that often occur during conversations and share their perspectives about how to handle those situations. This webinar is sure to offer insights and take-aways for collectors of all experience levels.

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