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For all the talk about digital collections, letters are still the primary way that collectors communicate with consumers. Even with the introduction of the Model Validation Notice, letters are still an important component of many agencies’ collection strategy. But with caselaw changing daily, it seems, staying on top of what is allowed and not allowed and recommended and not recommended is tougher than ever.

In this webinar, sponsored by Matrix Imaging Solutions, a panel of experts will discuss the most frequent mistakes that companies make when sending collection letters.

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