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The dynamics of running a collection operation are forever shifting, but the size of the shifts seem to be larger these days than in the past. Opportunities to save money by shifting letters to digital communications may be offset by increased costs associated with higher compensation and needing to make more investments in technology. One thing is for sure, the costs of managing a collection operation are a lot different today than they were yesterday.

In this webinar, sponsored by Connect International, a panel of experts will break down the costs of operating a collection operation today, to make sure you see where expenses can be cut and to make sure you are not overspending anywhere.

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