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COVID introduced the credit and collection industry to the concept of the remote collector. Before the pandemic, having collectors work from home was ludicrous. But the pandemic showed us that collectors can be successful while working in their jammies. But now that the pandemic is over, companies have the choice of bringing collectors back to the office. So that begs the question, who collects more? The remote collector or the one working in the office?

In this webinar, sponsored by Connect International, a panel of experts will discuss the pros and cons of remote and in-office setups and how they impact collector performance.

PANELISTS