A new survey of frontline contact center agents arrives with a finding that should give collection operations leaders pause: although...

Snap Chief Executive Evan Spiegel and his wife, model Miranda Kerr, have funded the relief of roughly $550 million in...

South Carolina lawmakers have finalized a medical billing transparency measure that drops the collection-specific provisions debt collectors had been tracking,...

The Court of Appeals for the Eighth Circuit has affirmed summary judgment for a background check company sued under the...

A District Court judge in Washington, D.C., has denied a pro se plaintiff's bid to undo the dismissal of his...