QA for an AI Workforce: Monitoring Bots, Setting Pass Standards, and Auditing External AI Agents
https://vimeo.com/1214221706 In the recent webinar, sponsored by CSS Impact, experts discussed how AI is moving from pilot projects into frontline...
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One Consumer, Five Channels: Making Email, Text, and the Portal Work as One Journey
https://vimeo.com/1213839479 This webinar, sponsored by Dial Connection and Concepts2Code, explored how agencies can move from fragmented multi-channel outreach to true...
Daily Digest – July 29. All 50 State AGs Unite Behind Tougher FCC KYC Rules; Judge Trims Defense Expert Testimony in FDCPA Class Action Over Collection Suits
All 50 State AGs Unite Behind Tougher FCC KYC Rules There aren't many issues that get all 50 state attorneys...
Consumers Want Installments, Just Not From BNPL Providers
Buy now, pay later was billed as the credit card killer. A year of consumer data suggests it did something...
All 50 State AGs Unite Behind Tougher FCC KYC Rules
A bipartisan coalition of 50 state attorneys general is urging the Federal Communications Commission to adopt stricter "Know Your Customer"...
